marCloudBackup
Discord Bot

Terms of Service & Privacy Policy

By inviting marCloudBackup bot to your Discord server or logging into our website (https://marcloud.net/backupbot) you agree that you have read, understood, and accepted these terms.
You are also responsible for informing members of your Discord server about these terms.
If you do not agree with any of these terms, you cannot invite or use marCloudBackup bot.

Terms of Service

You are strictly prohibited to use marCloudBackup for use that is against the Discords terms of service or for other illegal purposes.
We are doing our best to prevent these activities (e.g. by implementing an automated content scanning system), while trying to provide the best user experience and privacy as possible.
If you find people or communities using marCloudBackup Bot against Discord ToS or even for illegal activities, please contact us immediately, and report it to Discord support themselves (https://dis.gd/report).

Illegal use includes but is not limited to backing up or restoring:

To use our bot you must agree to all of Discord's community guidelines and follow them when using our bot. Located at https://discord.com/guidelines (Community Guidelines) and https://discord.com/terms (Terms of Service)

Note: marCloudBackup Bot complies with all of Discord's ToS, Community Guidelines, and privacy policy as written via Discord. Any update to any of their policies will result in the update of our ToS.

As outlined in Discord's Community Guidelines, you must also agree to keep all NSFW content within channels strictly labeled with the Age restricted label found in Channel Settings.

Privacy

By using our bots' feature to backup your server (accessible through using mb!create command), you express the permission to our bot to access all channels and messages of your server in the interest of copying your server.

Backup contents are used and accessed only by marCloudBackup application itself. Our staff team will access and look at that data only when such backup gets flagged by our content scanning system and gets appealed for (user asks for manual approval of the backup).

Backup content scanner is fully automated, runs on marCloudBackup servers and does not involve sharing any of your data with 3rd parties.

Data retention

marCloudBackup retains data solely for the purpose of providing backup functionalities. After a backup is created, we hold the data only to support the operation of the service and will not use it for any other reason.

Backups do not link user generated content to individual Discord users - data is anonymised and only present during creation username, avatar link, and message contents are saved with the intent of providing the Message Backups feature.

You can contact us directly to request data removal

Availability

marCloudBackup is provided as-is. There are no guarantees that it will be available in the future, and its purpose or availability may be changed at any time.

User related data including backups may be deleted at any time if a valid reason exists, e.g. violation of ToS.

Any premium features can not be guaranteed: they may change or be revoked at any time due to Discord changes. (e.g. Discord API or functionality changes)

Access to all or specific features of marCloudBackup Bot may be revoked, for all or a specific user, at any time.

Refund Policy

We require a comprehensible explanation of the situation and never guarantee a refund. Partial refunds might be issued for payments under special circumstances.

Refunds are never issued if you have broken our Terms of Service, and therefore lost access to certain or all features.

Other reasons for a refund:
- Purchase was within one month of service shutdown.

Contacting us

If you have any questions about these terms of service or our privacy policy, please contact us through our Discord server using the link: https://marcloud.net/discord.


Please note that we do not have to notify you when we update our ToS.


Last updated: 2024-09-25 [YYYY-MM-DD]
Effective: 2021-11-03 [YYYY-MM-DD]

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